au99 Terms & Conditions

Welcome to au99, an international online sportsbook and casino platform serving players in Bangladesh. These Terms & Conditions govern your use of the au99 website, mobile platform, and all associated services. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to be legally bound by these terms.

These terms apply to all visitors, registered members, and users of au99. If you do not agree with any part of these conditions, you must discontinue use of the platform immediately. au99 reserves the right to update these terms at any time, and continued use of the platform constitutes acceptance of the most current version.

1. Eligibility & Age Verification

Access to au99 is strictly limited to individuals who meet the following eligibility criteria. It is your responsibility to ensure you are legally permitted to use online gambling services in your jurisdiction.

• You must be at least 21 years of age to register and use au99 services.
• You must not be located in a jurisdiction where online gambling is prohibited by law.
• You must provide accurate, truthful personal information during registration.
• You must not be a previously banned or self-excluded user attempting to re-register.

2. Account Registration & Verification

Each individual may hold only one registered account on au99. Duplicate accounts are strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances or pending withdrawals. au99 employs industry-standard KYC (Know Your Customer) procedures to verify account holders.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any third party. au99 will never ask for your password via email, chat, or telephone. Any activity performed under your account will be treated as authorised by you. If you suspect unauthorised access to your account, contact our support team immediately at [email protected].

Account Closure

You may request account closure at any time by contacting au99 support. Any remaining balance will be refunded to your verified withdrawal method, subject to completion of outstanding KYC requirements. au99 reserves the right to close or suspend accounts found to be in violation of these terms without prior notice.

3. Deposits & Withdrawals

au99 supports a range of deposit and withdrawal methods tailored to players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all financial transactions on the platform:

• Minimum deposit and withdrawal amounts are set at ৳200 unless otherwise specified in an active promotion.
• Supported payment methods include bKash, Nagad, Rocket, Upay, and select bank transfers via Dutch-Bangla Bank, BRAC Bank, and others.
• Withdrawals will be processed only to the same payment method used for the original deposit, subject to account verification.
• au99 is not liable for delays caused by third-party payment providers, bank processing times, or technical outages outside our control.

au99 employs rigorous anti-money laundering (AML) checks. Any account suspected of fraudulent or suspicious financial activity may be frozen pending investigation. Players are required to cooperate fully with any verification requests.

4. Bonuses & Promotions

au99 offers promotional bonuses to eligible registered players. All bonuses are subject to specific terms and conditions stated at the time of the offer. In the absence of stated terms, the following general conditions apply.

Wagering Requirements

All bonus funds are subject to a wagering requirement before they may be withdrawn. The specific rollover multiplier will be communicated at the time of the promotion. Failure to meet the wagering requirement within the stated validity period will result in the forfeiture of the bonus and any associated winnings.

Bonus Abuse

Any player found to be abusing bonus offers — including but not limited to creating multiple accounts, using prohibited betting strategies, or colluding with others — will have their bonus voided and their account suspended. au99 reserves the right to modify or withdraw any promotional offer without prior notice.

5. Betting & Gaming Rules

All bets placed on au99 are final once confirmed. Players must ensure all bet details are correct before submitting. au99 offers sports betting across cricket, football, kabaddi, and other international markets, as well as live casino games, slots, and fishing games.

• au99 reserves the right to void any bet placed on an event where a clear pricing error has occurred.
• In the event of technical failure during a game or live event, au99 will apply its standard settlement rules. Where data is inconclusive, bets may be voided.
• Suspicious or irregular betting patterns may lead to a full account review and possible suspension pending investigation.
• Players are prohibited from using automated scripts, bots, or any software designed to gain an unfair advantage over the platform or other players.

6. Responsible Gaming

au99 is committed to promoting responsible gaming practices. We provide a range of tools to help players manage their activity, including deposit limits, session time reminders, and self-exclusion options. Players who feel gambling may be negatively affecting their wellbeing are encouraged to use these tools or contact our support team.

21+Players must be 21 years or older to use au99. Underage gambling is illegal and strictly prohibited. au99 does not knowingly permit minors to register or access the platform.

7. Intellectual Property

All content available on the au99 platform — including but not limited to logos, trademarks, graphics, software, game assets, text, and design elements — is the exclusive property of au99 or its licensed content partners. Unauthorised reproduction, distribution, modification, or commercial use of any content from this platform is strictly prohibited and may result in legal action.

8. Limitation of Liability

To the maximum extent permitted by applicable law, au99 shall not be liable for any of the following:

• Any indirect, incidental, or consequential losses arising from the use or inability to use the platform.
• Losses resulting from technical failures, system outages, or internet connectivity issues beyond our reasonable control.
• Losses caused by actions of third parties, including payment processors, software providers, or data networks.

9. Amendments to These Terms

au99 may revise these Terms & Conditions at any time. Changes will be published on this page with an updated date. It is your responsibility to review these terms periodically. Material changes that significantly affect your rights or obligations will be communicated via email or a platform notification where possible. Continued use of the platform following any revision constitutes your acceptance of the updated terms.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with applicable international online gaming regulations. Any disputes arising out of or in connection with these terms that cannot be resolved through our internal complaints procedure shall be subject to binding arbitration. Players in Bangladesh are encouraged to use the platform only where permitted by local law, and it is each player's responsibility to verify this independently.

11. Contact Us

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, our support team is available 24/7 to assist you.

Email us at: [email protected]